Deadline: June 17, 2024
Our Mission
The Pennsylvania Municipal League strengthens and empowers effective local government through advocacy, education, and support for our members.
Position Summary
This position is responsible for a comprehensive range of duties relating to the administration of multiple programs and state contracts aimed at supporting local government initiatives. Key aspects include collaborating on training event logistics, from planning and development to execution, with a primary emphasis on balancing multiple programs, encompassing both in-person and virtual formats.
General Information
JOB TITLE
Director of Training & Professional Development
FLSA STATUS
Exempt
REPORTING RELATIONSHIPS
Reports to: Deputy Executive Director – Membership
Supervises: Training & Development Manager, Meeting Manager, Sustainability Manager, and Training & Development Representative(s).
TRAVEL
This position may involve travel within the state, as well as occasional out-of- state travel to attend meetings and events, which may also require overnight stays. A valid driver’s license, satisfactory driving record, and the ability to maintain one throughout employment are required.
WORK HOURS & LOCATION
This position may require you to work beyond a normal work week to accomplish goals and attend meetings or events outside of normal business hours. Schedules are flexible as are work sites, including work-at-home options, depending upon operational needs.
PHYSICAL DEMANDS & WORK CONDITIONS
This position requires work in an office setting, therefore the ability to communicate in-person, by phone, and in writing is expected. While staffing meetings, programs, conferences, conventions, and other events, and completing related duties, this position will require walking and standing for extended periods. This position may also require moving light objects weighing less than 20 pounds such as mail, supplies, and files.
Essential Job Duties
An employee in this position is required to perform the following essential functions with or without reasonable accommodation. This is not intended to be an exhaustive list of duties.
- Oversee the delivery of all League sponsored training programs, including current and future state training contracts.
- Manage the administration of The League’s current state training contracts, including developing relationships and meeting regularly with key individuals at DCED and other state agencies, developing and providing monthly reports, and managing the invoicing process from start to finish.
- When necessary, prepare state contract proposals and other funding applications to support training initiatives and organizational objectives. Collaborate with internal teams to gather relevant data, develop compelling narratives, and adhere to contract and grant requirements and deadlines.
- Identify new program opportunities through official state procurement websites, request for proposals (RFPs), or contract listings. Carefully review the requirements, scope of work, evaluation criteria, and deadlines associated with each opportunity to determine alignment with The League’s mission.
- Lead a team in conceptualizing, planning, and executing training program activities. Drive innovation and excellence in program design, ensuring alignment with organizational goals and industry best practices.
- Collaborate with the Meeting Manager to conduct research to identify suitable event spaces for training programs and other League sponsored meetings and events. Evaluate venues based on factors such as capacity, amenities, and accessibility, ensuring optimal environments for learning and engagement.
- Identify and recruit qualified instructors and speakers to enrich training programs and events. Establish and maintain relationships with subject matter experts and industry leaders to ensure the delivery of high- quality content and expertise.
- Oversee all logistical aspects of training events, including coordination with facilities, instructors, speakers, and support staff. Ensure smooth operations before, during, and after events, addressing any challenges or issues that may arise.
- Manage the production and distribution of course materials and event resources. Coordinate with vendors and staff to meet production deadlines and quality standards.
- Develop and maintain standard operating procedure manuals to guide post-program activities and ensure consistency in event management processes. Implement feedback mechanisms to gather insights for continuous improvement.
- Administer professional development accreditation programs, overseeing compliance with regulatory requirements and industry standards. Facilitate the accreditation process for program participants.
- Collaborate on the development of comprehensive marketing plans for state contract courses, League- sponsored events, and APMM initiatives. Work with internal teams to execute promotional activities and maximize event attendance and participation.
- Partner with internal teams to coordinate event registration processes, develop program materials, and execute marketing campaigns. Foster cross-departmental collaboration to leverage organizational resources and expertise.
- Oversee multiple program websites, learning management systems, and databases to support program delivery and participant engagement. Ensure the effective utilization of technology platforms and data analytics to inform decision-making and enhance program outcomes.
- Manage League event app to enhance participant experience and facilitate engagement before and during events. Coordinate with vendors and IT department to customize app features and functionalities based on event requirements.
- When necessary, coordinate webcast meetings, trainings, and conferences to accommodate remote participants and expand event reach. Ensure the seamless integration of virtual components with in-person activities, leveraging technology to deliver interactive and immersive learning experiences.
- Assist program participants as needed, addressing inquiries, resolving issues, and facilitating access to resources. Foster a supportive and inclusive learning environment, promoting participant satisfaction and retention.
- Work collaboratively with internal staff on the development and implementation of strategic goals, objectives, policies, and procedures.
- All other work necessary to fulfill the mission of The League and as directed by direct supervisor, Deputy Executive Director – Membership, and/or Executive Director.
Core Qualifications
These minimum and preferred qualifications and positional requirements are necessary to successfully perform the essential functions of this position. This is not intended to be an exhaustive list.
EDUCATION, EXPERIENCE, & SUBJECT MATTER EXPERTISE
- Bachelor’s degree in a related field is required. Any combination of experience and education that could likely provide the required knowledge and abilities could be qualifying.
- A minimum of 5 years of directly related experience is required.
- Proven experience in training program management and event coordination.
- Proficiency in leading and guiding a team is a key factor for success in this position. Previous experience managing others and the ability to effectively oversee team dynamics, delegate tasks, and drive results through collaborative leadership is required.
- Understanding of local government activities is desired. Knowledge and experience working with municipal officials and public employees is preferred.
- Association and/or membership organization experience is beneficial.
SKILLS & ABILITIES
- Excellent project management skills, with the ability to manage multiple priorities and meet tight deadlines.
- Understanding and following oral and written instructions in the English language is required.
- Sufficient knowledge and skill in the use of standard office software is required.
- The ability to master an organization-specific membership database and specialized applications related to departmental function is required.
- The ability to work independently, under changing priorities, and short deadlines is required.
- The ability to establish and maintain effective working relationships with the public, co-workers, elected and appointed officials, and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, or political affiliation is required.
How to Apply
Send cover letter and resume here.